Shipping policy

Shipping Policy

Effective Date: October 2025
Company: Woodcroft Home LLC
Email: info@woodcrofthome.com

At Woodcroft Home, we’re committed to delivering your home décor purchases safely, efficiently, and with care. Please review our shipping policy below to understand how and when your items will arrive.

Processing Times

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or holidays will begin processing the next business day.
  • Some products may ship directly from our supplier partners; in these cases, you’ll receive tracking details once the item has shipped.

Shipping Times & Methods

  • Standard delivery within the continental U.S. usually takes 5–10 business days from shipment.
  • Expedited shipping options may be available at checkout for an additional cost.
  • We currently ship only within the **United States**.

Shipping Costs

  • Shipping rates are calculated at checkout and depend on your delivery location, order size, and shipping method.
  • From time to time, we may offer free shipping promotions; these will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you’ll receive an email with your tracking number and carrier link. You can also check your order status anytime by contacting info@woodcrofthome.com.

Delivery Issues

If your package is delayed, lost, or arrives damaged:

  • Please contact us within 7 days of delivery at info@woodcrofthome.com.
  • We’ll work directly with our shipping partners to resolve the issue as quickly as possible.

Wrong or Incomplete Addresses

Customers are responsible for entering accurate shipping information. Orders returned due to incorrect or incomplete addresses may incur additional shipping fees.

Backordered or Split Shipments

Occasionally, your order may ship in multiple packages or experience short delays due to supplier availability. We’ll always keep you informed if that occurs.

Questions

If you have any questions about shipping or delivery times, please contact our support team at info@woodcrofthome.com.

 

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