FAQs
Frequently Asked Questions
How can I reach Woodcroft Home? +
You can contact us anytime through our contact form or by emailing info@woodcrofthome.com. We respond within 1–2 business days.
What are your customer service hours? +
Our support team is available Monday–Friday, 9 AM–5 PM EST.
Where is Woodcroft Home located? +
Woodcroft Home LLC
70 Summit Ridge Court
Youngsville, NC 27596
What is your return policy? +
We accept returns within 30 days of delivery. Full details:
Refund & Return Policy
Do you ship internationally? +
We currently ship within the United States only.
Read more:
Shipping Policy
Something arrived damaged — what should I do? +
Please email info@woodcrofthome.com with photos of the damage. Return instructions:
Refund & Return Policy
My tracking number isn’t updating. Why? +
Tracking numbers may take 24–48 hours to update after carrier pickup.
Do you offer wholesale or bulk orders? +
Yes — email info@woodcrofthome.com with quantity and product details.
How do I unsubscribe from marketing emails? +
Use the unsubscribe link at the bottom of any email, or contact us directly.